Our Service

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Our Service

Pre Sale

Our company has experienced professional pre-sale service staff  online waiting for your inquiry.

Multiple communication channels, Email, Telephone, whatsapp, wechat,facebook etc there is always one for you.

From R & D to production, to sales and shipments to the after-sales maintenance one-stop service,can customize products according to your need.

pre sale
in sale

In Sale

Weekly production status update available.

Provide relevant certificates for our customer.

The transportation method is provided according to the actual needs of customers.

Follow up the progress of the freight and provide the necessary customs clearance documents in time.

After Sale

The installation and maintenance instructions are sent with the goods. If necessary, our company can provide remote online guidance installation service.

The warranty period is 12 months. We will be responsible for solving problems caused by the quality of the product itself during the warranty period. Methods include, but not limited as technical guidance, replacement of parts, replacement and other measures.

For non-quality reasons during the warranty period parts or accessories that need to be replaced or outside the warranty period, there may be a certain charges depend on the actual situation.

Customers need to operate according to the instructions and maintenance manuals provided by our company.

after sale

“Guides
to help you“

We provide guides to help you properly install, use and maintain your weighing balance&indicator.